Support

How can we
help you today?

Questions about reading, your account, or a book that isn't working right — we usually reply within a business day.

Email support

The fastest way to reach us. Tell us what you were trying to do and what happened instead.

support@readvego.com

Frequently asked questions

Can't find your answer? Email us and we'll help directly.

How do I look up a word while reading?

Tap any word in the ReadVego reader. A definition card appears with the meaning, translation, pronunciation, and an example from the page you're on.

Can I upload my own books?

Yes. ReadVego supports uploading your own reading material where you hold the rights to use it. Uploaded books get the same word lookup, translation, and AI features as our library.

Which languages does ReadVego support?

ReadVego currently supports English, Spanish, French, German, Italian, and Portuguese, with more languages on the way.

How does the AI book level analysis work?

Our AI analyzes vocabulary difficulty, sentence complexity, and pacing to estimate a CEFR level (A1–C2) for each book, so you can pick something that matches where you are.

I found a bug or a translation error. How do I report it?

Email us at support@readvego.com with a screenshot or the word/passage in question, and we'll take a look.

How do I cancel or manage my subscription?

You can manage or cancel your subscription at any time from your account settings inside the app.